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Apple KB HT OS X offers a similar mode called Safe Boot. Just as with its Windows counterpart, OS X Safe Boot should be used to help troubleshoot issues that may be caused by corrupt or incompatible software, or to help isolate software issues from hardware failures. Keep holding Shift until you see a gray progress bar appear beneath the Apple boot logo. It recovers deleted photos, videos, documents, music and emails and recovers lost data after macOS update.

Gray progress bar showing at start-up

Method 1: If you have only one Mac, and it's unbootable. Calm down.

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You can recover data in Recovery Mode with the help of this Mac data recovery software. Let's get started.

Test Your Hardware with Apple Diagnostics

This program will start scanning for lost files on the drive. Step 5: Preview the scanning results, and choose the files you want to get back. Step 6: Click the "Recover" button. You need to specify a different location to store the recovered files. Method 2: If you have two Mac computers. If you fortunately have another healthy Mac computer, or you can borrow one from your friends, you can create a bootable drive and then recover data from it.

Insert a USB drive into the healthy Mac, and choose it as the media to create a bootable drive on. Note: This process will erase all data on the USB drive. So please be sure to make a backup if there're important files. When the process completed, you'll see a window showing the next steps to recover data. You can take a note, or take a photo with your phone, of the onscreen information. When everything is ready, click the "Close" button. Select iBoysoft Mac Data Recovery from the boot options. This program will launch when your Mac boots up.

After the scan gets completed, all the files will be listed and previewed. Choose those you want to recover and hit the "Recover" button.

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Select the Mac drive from the left sidebar and click "Erase" on the top of Disk Utility window. After erasing the Mac internal hard drive in Recovery Mode, you can reinstall a new operating system.

How To: Get Your Mac Out of a White/Gray Apple Logo Screen

What to do if Mac won't boot up or turn on? It's terrible if your Mac freezes on startup.

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  • Step 2: Safe Boot?
  • How to Fix a Mac Stuck on a White Screen.

When a Mac is stuck with Apple logo on loading bar or login screen, you have no access to files stored on it. If unfortunately you encountered such issue, please remember: the top most thing you should do is to recover lost data from the Mac computer, and iBoysoft Mac Data Recovery will be a good helper. Then, you can try out the solutions above one by one till you can boot up your Mac as normal.

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Molly is an editor iBoysoft who frequently shares useful tutorials about data recovery for Windows and Mac. Follow Us. All rights reserved. Press the power button, and then press and hold the shift key when you hear the start-up chime.

What to do when OS X Recovery Mode lets you down | Computerworld

Release the shift key when you see the Apple logo and progress bar. Once the Mac has gone into Safe Mode, go to your Applications folder to uninstall the apps that you no longer use, then empty the trash. Restart the Mac. Continue to hold down the keys mentioned in the previous step until you hear the second start-up chime, then release the keys. Wait for the Mac to finish starting up.

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Restart your Mac, then press and hold down the Option In the Startup Manager , use the arrow keys to select the main drive usually called Macintosh HD , and then press the Return Wait for the Mac to finish starting up. Release the keys when you see the Apple logo. Click the First Aid. Restart the Mac, and then press and hold down the Command R keys when you hear the start-up chime. Follow the instructions that appear until you finish the process.